We only ship to your confirmed address (the address on file with your credit card company, if you need to ship to an alternative address, please call your credit card company and add the alternative ship-to address to your acct).
We provide a 100% money back authenticity guarantee on all of the shoes on our website. Please understand that shoes are shipped directly from third party warehouses. We make every attempt to only work with accredited and licensed warehouses.
However if in case you think the shoes you received may not be the same as what your order, we simply ask that you return them to us for a full refund.
We will provide a refund or replacement in time once we receive the proof (photos) of damages. Returns and Exchanges will only be accepted if they are requested within one week of receiving the parcels.
Please DO ask us for returning address, DO NOT simply ship them back to the original address, or refund won`t be successfully processed.
Please notice that you can only return unworn articles together with its original packaging. Therefore we recommend you use the same shipping packaging as we did.
As soon as we have received and checked your package, we will refund your money.